Fake Prosperity calls: the prosperity-trd.net warning
Known domains/brands: prosperity-trd.net
The Proofmark · Our methodology
Verified by the Proofmark team · how we verify
Checked by The Proofmark editorial team against our methodology before publishing
How we checked this case: Compared the CNB notice with the genuine company’s warning and contact details on 26 October 2026.
Two similar names, two very different destinations
The Czech National Bank’s warning identifies prosperity-trd.net and says it is impersonating Prosperity Financial Services a.s., company number 02745836. The notice names email addresses using the suspect domain. The genuine firm’s website is prosperityfs.cz.
This is a case of identity misuse, not an adverse finding against the real company. A name, logo or company registration number can be copied into a message. The check must therefore include the actual domain, contact details and payment recipient, rather than stopping at a familiar company name.
What do the fake messages ask for?
Prosperity Financial Services’ own warning describes people posing as employees or tied agents and demanding fictitious payments. Threats may involve a supposed penalty, debt collection or immediate cancellation of services. Its notice specifically gives [email protected] as an example of a misleading address.
The genuine company says it and its tied agents do not send these demands or invoices because they are not authorised to accept clients’ funds. That is a statement about this company, not a rule that every financial intermediary works the same way.
The useful distinction is between a real obligation under an existing contract and a new demand from an impersonator. Urgency and official-looking wording do not establish that you owe money. Nor does a caller’s knowledge of your name prove that they represent the firm.
How to verify a demand without using the caller’s route
Open the genuine company’s website independently. Its warning lists [email protected] and +420 800 737 347 for verification. If calling from another country, a Czech freephone number may not connect; use the verified email or other contact shown on the genuine site.
Describe the sender’s address, claimed employee, invoice reference, amount and payment account. Ask whether the message was issued by the firm and whether any real obligation exists. Do not pay a “small verification amount” to prove your identity. Do not send card details through a link in the suspect message.
Keep the original message, not just a screenshot of its display name. The full sender address, reply-to address and email headers can help distinguish a copied name from the genuine sender.
If you already paid or entered card details
Contact your bank or card provider promptly. Explain that the demand may have impersonated a named financial company. Provide the payment details and the CNB and company warnings. Ask about stopping or recalling the payment, a dispute and any protection needed for exposed card details.
If you gave a password, change it through the genuine service and anywhere you reused it. If someone obtained remote access to your device, stop that access and seek trusted technical help. Save the payment request, transfer record, messages and any instructions the caller gave.
Report the incident to the appropriate police channel and retain the reference. The genuine company’s notice also asks affected people to contact it and says it is taking the matter to police. That announcement is not a judgment or a promise of compensation.
Our explanation of clone firms shows why finding a real registered company is only the beginning of the check. Request a free phone consultation if you need help understanding a threatening message or organising a payment report. We can help clarify the situation and the next steps without promising that a bank will refund the payment.
Sources
Where to get help in your country
Choose your country to see where to check a company, report a scam and get help.
Choose your country to see local contacts. If it is not listed, you can ask our team for help.
🇬🇧 The United Kingdom
🔎 Check the firm
FCA Firm Checker — Search the firm name, its website, or the reference number it gave you.
🚨 Report it
Report Fraud (City of London Police) — Report online or call 0300 123 2040. In Scotland, call Police Scotland on 101.
↩ Ask for your money back
Financial Ombudsman Service — Complain to the firm first. If the issue remains unresolved, check whether the Financial Ombudsman Service can handle your case. Its service is free.
Contacts and responsibilities can change. Check the details on the relevant official website.
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