Pinnaclesweb.com: the fake Pinnacle Wealth Management contact
Known domains/brands: pinnaclesweb.com
The Proofmark · Our methodology
Verified by the Proofmark team · how we verify
Checked by The Proofmark editorial team against our methodology before publishing
A saved contact name can hide the difference
After saving a number as “Pinnacle adviser”, your phone may show that label rather than the number. The label is your address-book entry, not verification of the caller. Open the contact details and compare the full number with the FCA warning and the firm's independently obtained contact.
The same applies to an email display name. The warned-about address is [email protected]. The genuine firm's domain, pinnaclewealth.co.uk, must not be listed as though it were the scam website.
Confirm the specific proposal
Use the official register or genuine website to ask whether the adviser, investment and payment instructions are theirs. A copied FCA reference or a professionally formatted brochure cannot answer that question. Do not let the suspicious caller conduct the verification for you by transferring the call to a supposed compliance colleague.
This warning establishes an impersonation risk. It does not show that every company with “Pinnacle” in its name is connected, nor does it provide a verified total of losses.
What makes a useful report after payment
Prepare a short timeline: first contact, proposed investment, each transfer, promised payment date and any change in instructions. Include the exact phone number, email address, beneficiary and transaction reference. Keep the original files as well as readable screenshots.
Tell your bank that the FCA has identified the contact as a clone and ask about recall or dispute options. Do not assume that protection attached to the genuine regulated business will cover an impersonator; the payment-provider process is a separate question.
If someone now offers to recover the money for an advance fee, check that offer separately using our recovery-service guide. A second caller knowing your loss is not proof of official involvement. If you contacted pinnaclesweb.com and need help organising the situation, request a free telephone consultation. We can explain practical options without promising repayment.
Sources
Where to get help in your country
Choose your country to see where to check a company, report a scam and get help.
Choose your country to see local contacts. If it is not listed, you can ask our team for help.
🇬🇧 The United Kingdom
🔎 Check the firm
FCA Firm Checker — Search the firm name, its website, or the reference number it gave you.
🚨 Report it
Report Fraud (City of London Police) — Report online or call 0300 123 2040. In Scotland, call Police Scotland on 101.
↩ Ask for your money back
Financial Ombudsman Service — Complain to the firm first. If the issue remains unresolved, check whether the Financial Ombudsman Service can handle your case. Its service is free.
Contacts and responsibilities can change. Check the details on the relevant official website.
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